Statute

§ 1. RULES FOR QUOTATIONS AND ORDERS

1. Online pricing and ordering system available at drukarnia.chorzow.pl and notapress.pl  - hereinafter referred to as System, is run by the company NotaPress Jacek Zupok, entered by City Hall in Chorzów for the Business Activity Register at the number 23653, with its registered office in Chorzów at ul. Żelazna 20, hereinafter referred to as Performer.
    
2. The terms of these regulations may be changed exclusively through a written agreement between the Contractor and the Ordering Party, drawn up for a specific order, or for the cyclical orders defined therein. This means that the Ordering Party and the Contractor are bound by the terms and conditions specified in the agreement referred to in this point, and in other matters they are bound by the terms and conditions specified in these regulations and the relevant provisions of law. 

 

§ 2. GENERAL INFORMATION

1. The Contractor provides the pricing system and performs services based on orders placed via the Internet only to business entities conducting registered business activities, hereinafter referred to as The Ordering Party, and the person registering the entity is its legal representative. The Ordering Party registers in the system in order to perform a quote and place an order, and the Contractor maintains the registration data in the system based on the provisions of the GDPR, the scope of which is specified on this page: https://drukarnia.chorzow.pl/rodo.htm.
    

2. Unit prices services calculated by the System are net prices (do not include VAT) and are expressed in Polish zloty.
    
3. The system allows you to change the parameters of the ordered goods, e.g. the number of print colors, circulation, etc., which have a decisive influence on the value of the goods. After changing the parameters, the value of the ordered goods is automatically and each time recalculated. The applicable prices are listed in the SUMMARY table, and the given net value is binding for the Ordering Party and the Contractor, together with any discounts specified on the order summary page.
    
4. The invoice is sent to the e-mail address provided by the Ordering Party during registration in the System. Sending the document in this way obliges both the Contractor and the Ordering Party to print and record it (which is in accordance with applicable regulations). At the request of the Ordering Party, the invoice will be sent by traditional mail to the address indicated by him.
    
5. A limited number of goods are intended for possible promotional sales and clearance sales, therefore orders will be fulfilled in the order in which confirmed orders for these goods are received, until stocks covered by this form of sale are exhausted.
    
6. In the case of telephone contact, the Contractor informs that it has a call recording system. Therefore, all calls may be recorded by it and used to fulfill the order. It is decided that the call recording will not be made available to third parties, and this decision may only be overturned by the Court.
    
7. The price of the service is the value of the order placed by the Ordering Party. In the event that products have been added to the basket and not ordered on the same day, their cost of execution (the value in the basket will be updated) may change (e.g. due to changes in the prices of raw materials used to fulfill the order). Raw material prices are updated 2-3 times a year.
    
8. In the event that the Ordering Party sends a file with a graphic design, the Contractor undertakes to use it solely for the purpose of executing the order for the Ordering Party. The materials sent by the Ordering Party may not violate copyright and property rights.
    
9. In the event that the Ordering Party has not acquired property rights to the project, it may not use either the project or any of its elements that may violate the copyright or property rights of other persons (e.g. trademarks, trade marks and photos). In such a case, the Ordering Party has the right to use the project to duplicate the material it received from the Contractor without its modifications.
    
10. Paying the fee for the design (the fee is calculated by the system on the individual product cards) is not tantamount to acquiring property rights to this design. Paying this fee only entitles the Ordering Party to reproduce it on identical materials received from the Contractor.
     
11. The Ordering Party wishing to acquire a license to use the project or acquire property rights to it is obliged to notify the Contractor in writing (e.g. by sending an email to the address: dyrekcja@drukarnia.chorzow.pl). On this basis, the Contractor will prepare and present to the Buyer an appropriate agreement.
     
12. The execution (development) of the project on request, or its modification, takes place after the order is placed and the advance payment is recorded. In the event of the Ordering Party withdrawing from the transaction, the Contractor has the right to retain the appropriate amount, the value of which was determined (calculated) by the System, or the value of which, for example, the Ordering Party and the Contractor agreed through negotiations.
    The implementation of the graphic design does not include:
       – creation of a company logo, which the ordering party is obliged to send each time in vector format,
       – the obligation to send the Ordering Party the design in a vector version.
    The fee covers primarily the work related to the layout and adjustment of individual elements to the appropriate format.
     
13. In the event that the Ordering Party SENDS A READY-MADE PRINT DESIGN:
     – the file should be prepared in one of the following formats: PDF, CDR, AI,
     – text and logo should be in vector form (fonts converted to curves),
     – the colors of graphic elements should be defined in CMYK – if the CMYK printing option is selected
       or the colors should be defined in Pantone – if the Pantone printing option is selected,
     – the design file should be sent by e-mail to: grafik@notapress.pl no later than one day after placing the order, and the order number should be provided in the title of the e-mail.
       
    In the event that the Ordering Party has ordered the execution of the project:
     – the design guidelines should be sent by e-mail to: grafik@notapress.pl no later than one day after placing the order, and the order number should be provided in the title of the e-mail,
     – information about the project should include text, colour definition: percentage if CMYK option is selected, Pantone colour designation if Pantone option is selected,
     – in the case of colour marking according to Pantone, the Ordering Party specifies the colour according to the U sample – for uncoated print surfaces (advertising cubes, mini pallets, etc.) or specifies the colour according to the C sample – for coated surfaces (leaflets, business cards, calendar prints, etc.).
         
    In connection with the above:
     – The Contractor shall not be liable for any colour differences resulting from the conversion of colours used in the sent files to the colours selected in the order, in particular: if the Ordering Party has chosen a CMYK print and has sent files containing colours defined in other palettes (e.g. RGB, Pantone, RAL etc.) or if the Ordering Party has chosen a Pantone print and has sent files containing colours defined in RGB, CMYK, RAL etc.,
     – the order completion deadline may be extended if the Ordering Party extends the deadline for sending files or project guidelines.
               
14. If the Ordering Party has received the visualization file and accepted it, it is assumed that he has checked it for substantive, grammatical, graphic form and color correctness..
       
    At the same time, it is assumed that the Ordering Party is aware that the graphic design viewed on the monitor is an emissive image (RGB), and the CMYK or Pantone colour print image is a reflective image and this results in obvious colour differences.
      
    Colour differences also occur as a result of a possible conversion of CMYK to Pantone or vice versa. This applies in particular to cases where the Ordering Party requires colours defined by the Pantone colour chart, but has ordered a print (e.g. on the sides of the cubes) using CMYK colour separation. This option allows for a reduction in the cost of the order, but colour differences should be expected as a consequence. Accurate colour reproduction in the Pantone = CMYK system requires a long-term matching procedure and is only performed at the express request of the Ordering Party.
     
    The print made by the Contractor may differ in colour from the pattern sent by the Ordering Party (proof, cromalin). The Ordering Party, when providing the colour of the paint according to the Pantone formula, is aware that its print on substrates of different roughness and colour will differ. Similarly, the colour differences of the same paints in Pantone samples:  
     – U series sample – printed on uncoated paper,
     – sample series C – printed on coated paper,
      
    In the case of printing on the edges of cut paper (e.g. on the sides of notebooks, the sides of paper cubes or mini pallets), the values of some print features such as clarity, sharpness, colour contrast are lower compared to the values of these features for printing the same pattern on smooth surfaces such as the surface of offset or coated paper.  
      
    In connection with the above, if the Ordering Party requires high accuracy of color reproduction and high values of other product features, he will order a print sample. The Contractor will perform the sample for a fee at the agreed price and time and will set a new deadline for the execution of the actual order. The decision to perform the test is made by the Ordering Party alone in writing (e.g. email).
15. If the Contractor executes a project at the request of the Ordering Party and the Ordering Party resigns from the order, the property rights to the project remain the property of the Contractor, and the Ordering Party covers only the cost in the amount added by the system for the execution of the project.
     
16. In each order we allow 30 minutes of graphic work without additional charges. This work includes in particular minor corrections such as changing the font, changing the color of elements, etc. However, in the event of a significant change in the concept or the need to complete several graphic projects, the work of graphic designers will be priced individually on the basis of 1 hour of graphic station work = PLN 40.00 + 23% VAT.
     
17. At the request of the Ordering Party, the Contractor is obliged to provide an estimated value of the additional cost of carrying out the project, whereby at the stage of placing the order (making estimates) the Ordering Party has the right to be guided by the price provided by the system on the product card, assuming that it is the price of one project with the possibility of making minor corrections, as referred to in point 14.
     
18. For orders, especially calendars with company logo, the following rule applies:  We use one design and one color set for one order.
    If you need to use different designs for one order, we recommend consulting the graphics department before placing your order.
    For products from the same group, e.g. one order for: B1 calendars + A1 calendars, which belong to one group: wall calendars, you cannot apply more than one design or more than one color set.
    This means that for orders with print related to:
     
       – more than one design (e.g. two different logos, different contact details, etc.)
     
       – more than one set of colors,
     
    The ordering party is obliged to divide such an order into two or more orders in such a way as to meet the above-mentioned principle. This principle is closely related to, among others, the cost of print preparation, the value of which is significantly higher in the case of printing many different graphic designs or preparing paint.
        
    Exceptions to the above rule:
     
    • using different designs or colours for different product groups, e.g. in one order for: mini pallets, advertising notebooks and pens, which products come from different product groups it is possible, or even necessary, to use a separate design and/or color scheme for each group,
       
    • for products with a personalisation option such as rent books, book calendars, etc., in which the cost of making single and separate prints is included in the price after selecting the "personalisation" option,
       
    • for the product: PVC business cards, which allows the use of multiple designs, but within one colour set and on the principles specified on the product card in the "Questions" tab. 
        
19. The durability of the print on synthetic substrates found in some products, in particular prints on: plastic boxes, book calendars, PVC business cards, pens, is guaranteed by the Contractor in the range from 1% to 15% according to the ISO 2409 standard. In simple terms - the print on the product surface should be durable enough not to be damaged during typical use. 
    If greater print durability is required, the Ordering Party will specify it in writing and on an appropriate scale in accordance with the ISO 2409 standard before placing the order.
       
20. In the case of prints on transparent materials such as PVC business cards or plastic boxes. 
      
    
    • paints used in prints are not opaque in 100%. The Contractor guarantees 95% opacity (maximum 5% transmittance) of the paint, measured with a densitometer or calculated as the quotient of the transmitted light intensity to the total light intensity. In simple terms - the transparency of the paint is noticeable when illuminated with light of intensity above 200 Lux. In connection with this, the Ordering Party also accepts effects that may be undesirable in his opinion, resulting from the overlap of individual colors,
       
    • the ordering party accepts any undesirable effects related to the necessity of using overlays, i.e. overlapping of different colors that are tangent to each other in the project. Overlays used on transparent substrates are particularly visible.
      The contractor uses overlays up to 1 mm thick.
        
21. The difference in the dimensions of the manufactured products compared to their dimensions given in the specification, description or order may not be more than 1%.
    An exception is the case when the Ordering Party specified in the order or contract accuracy or tolerance dimensions (in the sense of an additional parameter).
      
22. Surface finishing, i.e. varnishing and/or laminating, may cause a change in colour.
     
23. Changes to the terms of the order are only permissible in writing (e.g. e-mail), and both parties are obliged to confirm acceptance of the changes in the same form.
     

 

§ 3. ORDERING GOODS, CONFIRMATION AND EXECUTION OF THE ORDER

1. The Contractor reserves the right to additional confirmation of the order by telephone.
    
2. The system processes orders within Poland placed by adult individuals or legal entities conducting business activities.
    
3. The Contractor may delay or fail to execute the order in the following cases:
      
   
   • failure to pay the required advance payment, 
   • lack of written approval of the product visualization (graphic design), 
      
4. Performer reserves the right to change the prices of goods in the System, introduce new goods to the System's offer, conduct and cancel promotional campaigns on the System's websites or making changes to them, however the price given for each product is binding at the time the Ordering Party places the order.
    
5. The terms of the order are specified by these regulations and the parameters selected by the Ordering Party and the type of goods specified in the product card - they are in the nature of agreed services concluded in accordance with Polish law and are binding on the Ordering Party and the Contractor. These terms are sent to the postal account specified by the Ordering Party as an e-mail address and to the Contractor's e-mail account - they constitute the basis of the contract - order.
   Changes to the order, in particular changes to printing parameters, may only be made in writing (email or letter) and confirmed by both the Contractor and the Ordering Party.
    
6. Placing an order is tantamount to accepting these regulations and the terms and conditions provided by the System during the order placement, and confirmed by e-mail sent to the Ordering Party's address.
    
7. The moment of conclusion of the order contract is the moment of personal confirmation by the System staff (telephone contact and/or confirmation sent to the Ordering Party's e-mail account) of acceptance of the order for execution.
    
8. The agreed date of order completion is the date specified and selected by the Ordering Party on the website The contents of your basket including points 9 - 10. § 3. 
   This deadline may be extended:
    
   
   • in the event that the Ordering Party additionally ordered the execution of the project,
      
   • in the event that the Ordering Party did not provide the project files within two days from the date of placing the order, and such files were required by the order,
      
   • in the event of failure to pay the advance payment by the due date,
      
   • in the event of unavailability of some of the goods or raw materials necessary to complete the order.
      
9. Expedited order fulfillment option is available only for orders with a ready project, which will be sent on the day of placing the order to the email address: grafik@notapress.pl
    
10. The deadline for completion is the same as the date of personal collection or shipment of the order by courier.
     
11. Due to the nature of the goods sold, which are manufactured to individual order of the Ordering Party, the Ordering Party may introduce changes or cancel the order only in consultation with the Contractor and within a time acceptable to the latter.
     
12. In the event that an item is out of stock, we reserve the right to refund the money and cancel the transaction.  
     
13. In the event of a reduction in the ordered quantity of products, e.g. due to quality selection or production losses, the Contractor shall reduce the Ordering Party's payment for the order, proportionally to the difference between the quantity ordered and the quantity received by the Ordering Party. The condition for proportional settlement of the difference is to maintain the implementation of at least 95% of the order volume.
      
    In the event that the Contractor has completed the order in a quantity below 95% of ordered products, the parties agree on payment terms other than the above through documented negotiations or at the request of the Ordering Party, the Contractor shall be obliged to compensate for the originally ordered quantity. 
       
    Information on quantitative discrepancies in the goods should be provided by the parties in compliance with the provisions of the Civil Code, and in particular the conditions contained in § 6. COMPLAINTS.
       
    Any surplus production may be sold pursuant to separate negotiations between both parties.
         
14. Any refund of the money paid will take place no later than 48 hours after sending. Resignation to the address: dyrekcja@drukarnia.chorzow.pl. Due to the fact that the Contractor does not provide consumer sales, and the products are made to order, the Cancellation should contain an explanation, i.e. the necessary information identifying its scope (all or only part of the order), the order number and the reason for the cancellation. In the event that the Contractor has started to fulfill the order, he will deduct from the amount of the refund the value of the costs he has incurred until the moment of sending the cancellation. The current stages of the order execution are available Online in the System on the Ordering Party's account.
     
15. The language of the contract – order is Polish.
     
16. The court with jurisdiction to hear any disputes arising from the contract for services is the court with jurisdiction over the place of execution of the Order, i.e. the Contractor’s registered office.

 

§ 4. DELIVERY OF GOODS

1. Due to the fact that orders may only be placed by persons representing companies or state institutions (not consumers), the Ordering Party assumes the benefits and burdens associated with the purchased goods at the time of their delivery to the Ordering Party or courier in accordance with Art. 548 of the Civil Code, cited:
     
   "Art. 548. The moment of transfer of benefits and burdens.
   § 1. Upon delivery of the sold item, the benefits and burdens associated with the item and the risk of accidental loss or damage to the item are transferred to the buyer.
   § 2. If the parties have stipulated a different moment of transfer of benefits and burdens, it is assumed, in case of doubt, that the risk of accidental loss or damage to the item passes to the buyer at the same moment.”,
      
   and therefore it is suggested to open the delivered parcel in the presence of the courier.
    
2. The shipment should be opened in such a way that in the event of a refusal to accept the goods, the product can be safely delivered to the Contractor.
    
3. Any external defects (cracks, scratches, chips, etc.) if any, IT SHOULD BE DONE IMMEDIATELY record in the complaint protocol in the presence of the courier.
      
4. The shipping cost quoted applies only to Poland. In the case of shipments outside Poland, the shipping cost will be re-invoiced based on the actual carrier costs. 
   If order are shipped abroad of Poland:
      – if requested by the buyer: the cost of transportation will be agreed before the order,
      – otherwise: after delivery the cost of transportation will be forwarded on the basis of the actual cost carrier.
    

§ 5. PAYMENT TERMS

1. The condition for the Contractor to commence the execution of the order placed by the Ordering Party is the payment of an appropriate advance payment.
    
2. Offices and institutions financed from public funds are entitled to a 30-day payment period without the need to make an advance payment.
    
3. Payment in advance or advance payment may be made via the przelewy24.pl service or by direct payment to the Seller's bank account, i.e.: mBank No. 85 1140 2004 0000 3202 5786 5960
    

§ 6. COMPLAINT

1. The complaint should be sent to the account: dyrekcja@drukarnia.chorzow.pl or by registered mail to the address of the Contractor's registered office. The complaint should include the order number and at least one of the reasons listed below justifying the complaint: 
    
   
   • indication of the inconsistency of the subject of the order with respect to the product specification posted on the System website or with respect to the agreement or written arrangements between the Ordering Party and the Contractor, 
   • providing specific ISO standards according to which the subject of the order was agreed and which it does not meet,
   • indication of the justification of the complaint in relation to specific provisions of these regulations as an agreement or applicable legal provisions – in particular those contained in the Civil Code,
   • indication of non-compliance of the subject of the order or its execution method with the provisions or legal standards in force in Poland,
    
2. In the event of a quantitative discrepancy in the goods, the complaint must be filed on the day of its receipt, taking into account the form specified in § 6. point 4., and in other cases the complaint must be filed within 2 business days from the date of delivery of the goods. Otherwise, the goods will not be subject to complaint.
    
3. In the event of a complaint regarding the order completion date, the Contractor shall reduce its value by 0.1% (the value of products that were completed with a delay) for each day of delay, provided that the delay was due to the Contractor's fault and the Ordering Party complied with the other terms and conditions of the regulations, in particular those specified in: § 6. item 1 and item 4 and § 3. item 8. Definition Deadline for Completion can be found in § 3, point 10. 
     
4. The parcels are packed in safe boxes, therefore we are not liable for any damage caused by courier services. In this regard, any external defects or faults (dents, cracks, scratches, chips, etc.) if any, MUST BE IMMEDIATELY recorded in the complaint protocol, which the courier has. Only on the basis of this protocol will a complaint related to damage to the goods during transport be considered. A copy of the protocol should be immediately sent to the address provided in §6. point 1 e-mail address or by registered mail to the address of the Contractor's registered office.
    
5. The formal consideration of the complaint will take place after receiving the relevant notification, as soon as possible, but no later than 14 days from the date of its submission. The consideration in written form will be sent to the Ordering Party's email account or by registered mail to the address of its registered office.
    
6. In the complaint handling procedure, if the goods are found to be inconsistent with the specification, the Contractor shall remove the defects in the products or replace them with new items within a period not longer than 10 working days from the date of handling the complaint, or the Contractor shall agree in writing with the Ordering Party on other conditions for removing the defects in the subject of the order or conditions for compensation.
    
7. Unless otherwise provided in a separate contract for the performance of the order, the Ordering Party's claim cannot exceed the value of the order.and in the case of a complaint regarding a separate part thereof, it cannot exceed the value of that part.
     
    

§ 7. DISCOUNTS AND PROMOTIONS

1. The contractor grants and the system automatically takes price reductions into account in the estimates for selected products and services provided according to the principles specified below.
    
2. AGENCY DISCOUNT – granted to entities with the status of an advertising agency – granted by the Contractor to agencies providing advertising services or entities purchasing products for further resale.
   Entities applying for agency status should send one of the following documents: CEIDG or Entry into the Register of Business Activity or an extract from the National Court Register, to the email address: dyrekcja@drukarnia.chorzow.pl.
   Confirmation of the status assignment will be sent to the e-mail address provided by the Ordering Party during registration. The agency discount is only taken into account after logging into the system.
    
3. SPECIAL OFFER – products covered by the promotional campaign are marked with the PROMOTION label and with the crossed-out pre-promotion price and the applicable promotional price.
    
4. DISCOUNT FOR LARGER QUANTITIES – included in the prices of printed products or products with print. The discount value is variable and closely related to the quantity of the ordered goods. Increasing the quantity of the ordered goods causes a decrease in its unit price, while decreasing the quantity causes an increase in the unit price.
    
5. AMOUNT DISCOUNT - discount for purchasing multiple models calendars from the same category – e.g. two or more different B1 calendars. The value of this discount is currently displayed on the YOUR BASKET page.
    
6. PROMOTION FOR REGULAR CUSTOMERS, is the amount to be deducted from the current order, and resulting from the previous order - 2% of its value. The amount is currently provided on the MY ACCOUNT page. The condition for deduction is the completion of the previous order and settlement of all liabilities resulting from it. Therefore:
    – in the first order placed in our company, the value of this promotion will be PLN 0,
    – the value resulting from this promotion can only be deducted by placing another order and is not possible
      to be collected e.g. in cash,
    – in the event of changes affecting the value of the order (e.g. cancellation of part of the order), the amount
      The Loyal Customer Promotion will be adjusted accordingly.
    
7. SEASONAL DISCOUNT (5% to 10% product value) – for orders placed on time January - September and covers all products printed using the screen printing and/or offset printing methods (including notebooks, cubes, mini pallets, calendars).
      
8. Agency discount (2), Special offer (3), Discount for Increased Circulation (4), Seasonal Discount (7) are included on each product page.
   Amount discount (5) is included on the website Contents of your basket.
   Promotion for regular customers (6) is included on the last page of the order: Confirmation, in the section: Payment Information.
         
9. All types of discounts are combined, i.e. they are not mutually exclusive., and the contracted order value takes into account all discounts available for the given products and period.
    
10. Since the value of some discounts depends on the quantity and specification of the ordered goods, in the event of their change by the Ordering Party, the Contractor reserves the right to recalculate the value (correction) of the granted discounts, promotions and rebates. If the Ordering Party has paid the agreed advance payment within the time required by the order, the Contractor is obliged to make said corrections on the same principles as those in force on the day of placing the order. Otherwise, corrections will be applied on the principles in force at the time of reporting changes to the order.
     
11. In the period July-August each year the Contractor enables the use of the "HOLIDAY OFFERS” on the following conditions:
    • The contractor will reduce the value of the order through individual negotiations,
    • the order submitted to the address: dyrekcja@drukarnia.chorzow.pl will include the Buyer's note with the following content: I am ordering in the Holiday Offer with delivery to: day and month, where: day and month indicate the delivery date within the period from October 1 to December 31 of the same year in which the order was placed,
    • this offer covers orders placed between June 1st and August 31st,
    • The Contractor guarantees the Buyer to deliver the products within the time limit set by him,
    • payment is required deposit in the amount of 10% order value,
      in the event of non-fulfillment or untimely fulfillment of the order, the Seller is obliged to return twice the value of the deposit,
      if the Ordering Party withdraws from the transaction, he loses the value of the deposit in favour of the Contractor,
      the deposit must be paid on the basis of the advance payment invoice within 3 days from the date of order,
    • the remaining amount due (i.e. 90% order value) will be payable in accordance with the payment option selected when placing the order,
    • materials for the execution of the order should be delivered by August 31,
    • the maximum order value in the August Offer is PLN 20,000,
    • If the delivery date set by the Buyer falls on a non-working day, delivery will be made on the first working day following the set date.
       

§ 8. COPYRIGHT AND PROPERTY RIGHTS

1. Modifying or copying the content – texts and photos posted on other websites is prohibited.
    
2. All copyrights and property rights to the posted product photos and their descriptions are the property of Internet Commerce Bartosz Zawiślok and their reproduction is only permitted with written consent.
    
3. The content of these regulations is protected by property law and related rights.